WRKLICINF - MDCC Product Identifier Feature code not showing


Problem:

 Grace Period Expired Message returned when trying to log into the MDCC client.  

When entering WRKLICINF for 8PLMCST or 5ATMAPL there are no feature codes showing.  Users can't access ATM or MDCC client application. 


Resolution:

  • Verify WRKLICINF command is notshowing any feature codes by entering the command
    • Expected results for MDCC 8PLMCST product identifier 
    • If identifiers are showing as in the above screen shot do not continue the Product Identifier is not corrupted.
  • Check to see the identifier exists -
    • On a command line, type:

      WRKOBJ OBJ(QGPL/ISEPRDxy) OBJTYPE(*PRDDFN)

      – where x=2 and y = 6, 7, or 8 based on version of MDCC

  •  If it does exist, Delete the product Identifier by taking option4 to delete it from QGPL
  •  Once deleted proceed with restoring it from save file ISEPRDR8 
    • RSTOBJ OBJ(ISEPRD28) SAVLIB(QGPL) DEV(*SAVF) OBJTYPE(*PRDDFN)

      SAVF(QGPL/ISEPRDR8) RSTLIB(QGPL)

      o GRTOBJAUT OBJ(QGPL/ISEPRD28) OBJTYPE(*PRDDFN) USER(*PUBLIC) AUT(*ALL) –

      where x=2 and y = 6, 7, or 8 based on version of MDCC

  • If you need the file it can be downloaded from the following link - ISEPRDR8.FILE 

  • Proceed to Check the Product Definition Message File

    • On a command line, type:

      • WRKOBJ OBJ(QGPL/ISEPRDMSG8) OBJTYPE(*MSGF)

    • If it is not found, restore it from the save file and grant the object authority with

      the following commands:

      • RSTOBJ OBJ(ISEPRDMSG8) SAVLIB(QGPL) DEV(*SAVF) OBJTYPE(*MSGF)

        SAVF(QGPL/ISEPRDR8) RSTLIB(QGPL)

      • GRTOBJAUT OBJ(QGPL/ISEPRDMSG8) OBJTYPE(*MSGF) USER(*PUBLIC) AUT(*ALL) 

    • If it is found, restore it from the save file to QTEMP and merge the message files

      using the following commands:

      • RSTOBJ OBJ(ISEPRDMSG8) SAVLIB(QGPL) DEV(*SAVF) OBJTYPE(*MSGF)

        SAVF(QGPL/ISEPRDR8) RSTLIB(QTEMP)

      • MRGMSGF FROMMSGF(QTEMP/ISEPRDMSG8) TOMSGF(QGPL/ISEPRDMSG8) 

      • DLTMSGF MSGF(QTEMP/ISEPRDMSG8)

    • Test the WRKLICINF PRDID(8PLMCST) command again.  

      • If feature codes exist Re-apply the MDCC License as needed.