To find your MES or MV2 Version and Service Pack, navigate to the MES Classic Portal page on your system -
http://ServerName/MES-MV2WebSiteName/Pages/Portal/Default.aspx
Then Click on Help > About on the top menu bar -
The version and service pack level are highlighted above.
Scroll down on the page to the Assembly Versioning section and click export to export a list of the Assembly Versions to a CSV file that you can email to help.desk@ise-erp.com